Refund and Returns Policy

Last Updated: October 26, 2023

At Sharkovsky, operating belmontrix.top, we want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Our Return Window

You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return, your item must meet the conditions outlined below.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused, unworn, and in the same condition that you received it.
  • Be in its original packaging with all original tags attached.
  • Have the receipt or proof of purchase.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Gift cards.
  • Perishable goods (e.g., food, flowers, newspapers, or magazines).
  • Products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
  • Customized or personalized items.
  • Digital products.

Please contact us if you have questions or concerns about your specific item.

Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

How to Initiate a Return

To start a return, please contact us at [email protected] or call us at 901-691-9901. Please provide your order number and the reason for your return. We will provide you with instructions on where to send your package.

Please note: Items sent back to us without first requesting a return will not be accepted.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Please allow up to 10 business days for the refund to appear on your statement.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us: